Tata Indicom are Fraudsters!!
Yes, Tata Indicom is just a company full of cheats & fraudsters giving no service for your money.
I applied for a 64kbps unlimited connection(Infinity-64) at Rs.800/month to use it as a backup for my current internet connection. Their representative, a Mr.Vikram, showed up at my home early in the morning at 10am(early in the sense that I go to sleep at 5am) on May 9th, 2005 & had me fill their registration form(Form Number 1210692) & took a cheque of Rs.552(Rs.500+10.2% tax towards setup charges) & said that I’ll have a connection in 10-15 days!! Astounding as it was(as there’s no company that takes 15 days to get you connected, it usually with 3-4 days), I accepted it.
After 12 days, I got a call from their office that it’ll take another 10-15 days for me to get a connection as ports on their servers are full. Bullshit as it is, I still accepted!! Now after 1 month, I called that Vikram to tell me whether they are gonna give me a connection or not. He said that they are experiencing problems & will have me connected in 1 week. Problems??!! Big deal?? Not my problem!! I told him that he has 3 days, either connect me or make a refund!! I called him up 4 days later & demanded a refund. He said that I should fax an application or I want, he can come & collect it from me. I said ok, come & collect from me. He promised to come in the evening. 1 week passed & I still hadn’t heard from him. I called him up in the morning today & asked whether his evening has come or not, he started bullshitting me by giving the cock-n-bull story of he not being in Delhi!! I asked when am I gonna get a refund & he said that he’s reaching office in 10 minutes & will have their manager call me!! Its past middday & apparently he hasn’t reached office yet!! Has he died on his way there, I sincerely hope so!!! :curse:
So the moral of this incident? Never get a connection from Tata Indicom, they suck!! All they want & do is to get your money & then they forget you, no refund & no service, your money is as good as gone!! Second moral is never pay an advance to get a service like this to these companies when they are not delivering within a week. Third moral is, pay by a Credit Card always. If I’d paid by a Credit Card, then I’d simply would’ve done a chargeback & be done with it, no problems at all.
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This as way too much in common with my experience. Well, not exactly, because i was relieved of Rs. 551 instead of 552, and i’ve been doing everything to get that back.I had applied for the infinity-128 but luckily i moved to airtel, whose same plan is much cheaper. Now, i’m looking at exattnet.
Amit, Are you trying for a refund anymore or have you given up ?
well, I admit it, I was just too dumb not to search about Tata Indicom as I usually do for any new company or person I’m gonna associate with. Now when I was cheated, I searched on Google & there are many complaints against them, none of those people have either got a connection nor refund!!
I called them up & had filed a complaint but I’m not hopeful!! I’ll try a little more but then I’ll just give up on it. I don’t have time to pursue a matter of Rs.552 for this long!!
I’d just think that its a lesson learned for Rs.552 & its not expensive!!
BTW, does your Airtel-128 connection gives you both unlimited hours & unlimited download-upload?
Yes it’s unlimted everything. Including modem rental and taxes, it comes to RS. 1100 per month.
Goddamn! I had a bad experience with both Hotwire and Sify. Have been on Reliance dialup the past few months, and thought that I would shift to Tata Indicom. I had to fork out Rs. 1600+ for a router connection as that was the only way to get my Linux box connected. And rest of the things have been the same. Two weeks have passed, and the DSA says the same thing - “some port problem”.
(sigh) I seem to have lost more money on this wide scale broadband scamsters.
I don’t have to wonder why these people accept payments only as Cash/Cheque/Demand Drafts!!!
Simply because they can get away with it in almost all cases(99.99%) after they get the money in their account. 
But if it were a Credit Card, they are bound to get a chargeback which not only makes them loose the money they defrauded from the people, but it also carries the chargeback fees & then their bank will not be happy if they start getting a lot of chargebacks which they surely will!! 
That’s the truth folks.
This happened with me too.
I was also the one who paid Rs. 552.00 .
Well , now if mail saves another person from being cheated , I’ll feel I have done my job.
My phone is dead from last 4 days. people do not care about it. The customer service center of Tata indicom is worst. They just keep on promising you.
Please do not take tata indicom phone.
I’m sick of these guys and have lost all hope of getting moey back from these fraudsters. Maybe they’re doing this on a large scale to generate extra revenue.
here’s my story
http://www.cyberia.in/?p=53
Finally got my cheque back !
Congrats!!! You are one of the lucky ones, I got the connection instead, 2-3 days ago. Though I’d have preferred the cheque instead, as I’m not gonna pay the monthly fee & the connection will ofcourse be disconnected!!
If there is any operator that does not deserve to be in this fastest growing market, it is TATA INDICOM. The service, if it is working is pathetic to say the least. No one is available to redress your compaints. I you are going to get this connection, be sure to spend your precious time on contacting the customer care, yes surprisingly that is ou get the only thing that you will get it reply from. But what do you expect from a customer care when the connection is just not working. I am sure TATA INDICOM should be having much more complaints than all the operators put together anywhere in the world. You have to really thankful to them for making you get used to listening the music everytime you want to contact anyone. I am sure you can go on writing about this on and on, but what is the use. No one is listening.